Meet Our Orthodontic Team
With over 100 years of combined experience, our Treatment Coordinators and Clinical Care Team Members are extensively cross-trained, meaning any team member can step in seamlessly to deliver excellent care. Their shared expertise is what makes every visit feel smooth and personal.
Our Orthodontic Treatment Coordinators: Your Partners from Day One
Our Treatment Coordinators are often the first friendly faces and voices you encounter when you contact
Buffalo Grove Orthodontics, and they remain a trusted resource throughout your entire orthodontic journey.
From verifying insurance benefits to explaining treatment plans and
flexible payment options, they make sure you have a clear picture of what to
expect before treatment ever begins. They're also your go-to for scheduling, billing questions, and
day-to-day support at every stage of care.
Our Treatment Coordinators also play a key role in helping patients get the most out of
DentalMonitoring, assisting with setup, answering questions, and making
sure families feel confident using the app for virtual check-ins. It's one more way we make orthodontic
care more convenient for busy schedules.
Our Treatment Coordinators are here to make your experience smooth, transparent, and stress-free from the
very first interaction.
Ashley, Treatment Coordinator
Ashley is one of the first friendly faces and voices you'll encounter at Buffalo Grove Orthodontics, and that first impression says a lot. As a Treatment Coordinator with nearly two decades of experience in orthodontics, she brings warmth, efficiency, and a calm presence to every patient interaction. Ashley is genuinely passionate about helping families feel informed and at ease throughout treatment.
Rosalie, Treatment Coordinator
Rosalie is the office's self-described “Swiss Army knife” and after nearly 15 years at Buffalo Grove Orthodontics, that description has never been more accurate. Whether she's walking a new patient through their treatment plan or jumping in chairside, she brings deep knowledge, flexibility, and a friendly smile to everything she does. Patients and teammates alike appreciate her dedication, organization, and genuine care.
Our Clinical Care Team: Skilled Hands, Caring Hearts
Our Clinical Care Team works closely with our orthodontists to ensure every aspect of your treatment is handled with precision and care. With extensive training and hands-on experience, they manage the clinical side of orthodontic treatment, from preparing patients for appointments, to placing and adjusting orthodontic appliances. Just as important, our Clinical Care team is deeply committed to our patients' comfort. They take the time to answer questions, ease anxiety, and provide reassurance at every visit. Their attention to detail and genuine care help create a calm, supportive environment for orthodontic patients of all ages. At Buffalo Grove Orthodontics, you are always in capable and caring hands.
Celeste, Clinical Care Team Member (Camera Shy)
Celeste has worked at Buffalo Grove Orthodontics for 30 years, a tenure that speaks for itself. Her calm demeanor and thoughtful approach to patient care have been a constant in this office through decades of patients, technology, and growth, and her ability to put people at ease is as strong as ever. Whether it's a nervous first-timer or a routine adjustment visit, her steady and reassuring presence makes every appointment feel comfortable. She is a trusted cornerstone of the team, and her teammates count on her just as much as her patients do. She's also the office's resident baker, and her homemade cakes have become a beloved tradition for celebrating milestones.
Cruz, Clinical Care Team Member
Cruz brings precision, positivity, and a steady chairside presence to every patient she works with. Whether she's assisting during bonding appointments, adjustments, or routine visits, her attention to detail and calm confidence help patients feel comfortable and well cared for at every stage of treatment. Cruz also specializes in managing Invisalign cases, handling the behind-the-scenes coordination that keeps our Invisalign clear aligner treatment running smoothly from start to finish. In her several years at Buffalo Grove Orthodontics, she has become an essential and deeply valued member of the team.
Jess, Treatment Coordinator / Clinical Care Team Member
Jess is a friendly, dedicated team member who takes pride in delivering excellent patient care. As our Treatment Coordinator for our Observation Monitoring patients, she guides families through the process of monitoring growth and development until the time is right to begin orthodontic treatment. With over a decade at Buffalo Grove Orthodontics, she brings a depth of experience that patients and teammates rely on every day, whether she's assisting chairside, supporting lab work and indirect bonding setups, or managing DentalMonitoring communications. Jess's warm smile and positive attitude are a perfect reflection of the welcoming experience you'll find at Buffalo Grove Orthodontics.
Mahah, Clinical Care Team Member
Mahah is the team's go-to tech expert, a role she has made entirely her own since joining Buffalo Grove Orthodontics. She plays a central role in managing DentalMonitoring, guiding patients through setup, troubleshooting questions, and ensuring everyone feels confident using the app for their virtual check-ins. Behind the scenes, she keeps systems running smoothly so that patients stay on track and nothing falls through the cracks. Her enthusiasm, reliability, and deep comfort with technology make her an incredibly valuable part of the Buffalo Grove Orthodontics team.
Sue, Clinical Care Team Member
Sue is a Clinical Care Team Member with nearly 25 years at Buffalo Grove Orthodontics. If you've ever been in her chair, you already know why she's been here that long. She has a magnetic personality that puts patients instantly at ease, and her secret weapon is simple: she gets them laughing. Whether it's a nervous kid anxious about their first appointment or an adult who just needs to relax, Sue has a gift for finding common ground, striking up a conversation, and making the whole experience feel far less like an orthodontic appointment and far more like catching up with someone you genuinely like. Her warmth, humor, and completely down-to-earth nature are the kind of thing patients remember long after their orthodontic treatment is done.
Adrienne, Marketing Director
Adrienne has been part of the Buffalo Grove Orthodontics story since 2005, first as a behind-the-scenes collaborator and officially as Marketing Director since 2024. As Dr. Eltink's wife, she brings a perspective that no outside agency could replicate, a deep, firsthand understanding of the practice's values, its team, and the patients it serves. She oversees marketing, patient communications, and community outreach with a focus on telling the Buffalo Grove Orthodontics story in a way that feels genuine and informative, helping patients feel connected to the practice before they even walk through the door.